Elena R. - Altadena
5/5 rating
Our Janess Place home needed panel, heat-pump, and water-heater decisions after ash cleanup, and RidgeFlow did not treat the trades like separate emergencies. They documented the 125A panel limit, the 36,000 BTU heat-pump load, the venting path, and the condensate route before recommending sequence. The written plan made the first phase smaller and easier to approve.
multi-trade planning - 2026-05-05Marcus T. - Sierra Madre
5/5 rating
The technician understood our Canyon area access, old galvanized lines, and AC load problem before recommending replacement. They measured a 16-degree split, checked the outdoor disconnect, noted 71 PSI static water pressure, and found that the attic return was part of the comfort issue. It felt like a diagnosis instead of a sales visit.
AC and plumbing diagnostics - 2026-04-22Nina P. - Pasadena
5/5 rating
Our Bungalow Heaven house had a slow main drain, a warm outlet, and a weak bedroom supply. RidgeFlow gave us a clear repair order with camera footage at 64 feet, GFCI notes, and a return-air reading before pricing anything larger. The permit and access notes were realistic, especially for an older home with plaster walls.
drain and electrical coordination - 2026-04-11Aisha A. - Altadena
4/5 rating
I took one star off because the arrival window slipped, but the field work and notes were strong. Our Janess Place house had post-Eaton ash documentation, and the ac repair visit included Mitsubishi MSZ-FS09NA zone check, 17-degree temperature split, and cleaned the condenser coil and documented the disconnect. RidgeFlow explained what was proven, what still depended on access, and why airflow came back without pushing a full replacement. They also named the access photos that mattered before any return visit. The notes were specific enough to compare against another estimate without guessing.
AC repair - 2026-05-07Javier F. - Altadena
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Christmas Tree Lane house had older panel and narrow driveway access, and the electrical panel upgrade visit included Square D QO 200A panel, NEC load calculation worksheet, and mapped future heat pump and EV loads before the permit. RidgeFlow explained what was proven, what still depended on access, and why the panel plan did not box in later electrification. The estimate separated make-safe work from the larger upgrade path. The notes were specific enough to compare against another estimate without guessing.
electrical panel upgrade - 2026-05-05Priya L. - Pasadena
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Bungalow Heaven house had historic finish protection, and the drain cleaning visit included main-line cable and camera, 82-foot camera locate, and found roots near the clay-to-cast-iron transition. RidgeFlow explained what was proven, what still depended on access, and why the cleanout recommendation was based on footage. They wrote down the readings that would change the recommendation. The notes were specific enough to compare against another estimate without guessing.
drain cleaning - 2026-05-03Darius R. - Pasadena
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Linda Vista house had hillside staging and PWP coordination, and the repiping planning visit included Type L copper and PEX comparison, 68 PSI regulator setting, and mapped branch lines before cutting walls. RidgeFlow explained what was proven, what still depended on access, and why the phased plan protected finishes. The notes made clear which items were code, comfort, or owner preference. The notes were specific enough to compare against another estimate without guessing.
repiping planning - 2026-05-01Mei X. - East Pasadena
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Sierra Madre Villa house had county-edge permit assumptions, and the ductwork and airflow visit included manual balancing dampers, 0.18 in. w.c. return improvement, and sealed two attic leaks and labeled the weak branch. RidgeFlow explained what was proven, what still depended on access, and why the hot room finally had a documented cause. They included the staging constraint instead of pretending the house was easy to reach. The notes were specific enough to compare against another estimate without guessing.
ductwork and airflow - 2026-04-28Omar C. - Hastings Ranch
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Upper Hastings house had mid-century ducts and garage panels, and the emergency electrical repair visit included thermal scan of the subpanel, 118V partial-power reading, and isolated the failed circuit before resetting anything. RidgeFlow explained what was proven, what still depended on access, and why the permanent fix was quoted after the hazard was stable. The scope called out what another trade needed to verify before work started. The notes were specific enough to compare against another estimate without guessing.
emergency electrical repair - 2026-04-26Grace H. - Sierra Madre
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Canyon area house had root pressure and compact side yards, and the generator backup readiness visit included interlock and critical-load list, 30A inlet planning, and checked garage door, refrigeration, and medical-equipment circuits. RidgeFlow explained what was proven, what still depended on access, and why the backup plan stayed practical instead of oversized. They left enough detail for us to compare the plan with a second bid. The notes were specific enough to compare against another estimate without guessing.
generator backup readiness - 2026-04-24Sofia N. - La Canada Flintridge
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Paradise Canyon house had fire-zone placement and long drives, and the heat pump installation visit included Daikin FIT heat pump, 36,000 BTU load review, and checked panel capacity and condensate route before equipment selection. RidgeFlow explained what was proven, what still depended on access, and why the proposal explained why the duct work mattered. They also named the access photos that mattered before any return visit. The notes were specific enough to compare against another estimate without guessing.
heat pump installation - 2026-04-22Andre T. - La Crescenta-Montrose
4/5 rating
I took one star off because the arrival window slipped, but the field work and notes were strong. Our Pickens Canyon house had steep roof and utility-boundary access, and the ev charger installation visit included Tesla Wall Connector, 60A circuit with load-management review, and routed conduit along the garage wall without trenching. RidgeFlow explained what was proven, what still depended on access, and why charging speed was balanced against future HVAC load. The estimate separated make-safe work from the larger upgrade path. The notes were specific enough to compare against another estimate without guessing.
EV charger installation - 2026-04-19Leah Z. - Verdugo Woodlands
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Niodrara Drive area house had tree-root sewer and shaded moisture pockets, and the sewer line inspection visit included Ridgid SeeSnake camera, six-inch offset joint, and marked depth and route before discussing repair. RidgeFlow explained what was proven, what still depended on access, and why the estimate separated clearing from actual sewer work. They wrote down the readings that would change the recommendation. The notes were specific enough to compare against another estimate without guessing.
sewer line inspection - 2026-04-17Hannah E. - Tujunga
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Crystal View house had LADBS routing and canyon heat, and the furnace repair visit included igniter and flame-sensor service, 3.5 microamp flame signal, and checked venting and combustion air. RidgeFlow explained what was proven, what still depended on access, and why the repair stayed narrow because the readings supported it. The notes made clear which items were code, comfort, or owner preference. The notes were specific enough to compare against another estimate without guessing.
furnace repair - 2026-04-15Rafael K. - Sunland
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Oro Vista house had large-lot conduit and pressure-regulator questions, and the thermostat and controls visit included Honeywell Home T10, two remote sensor average, and fixed common-wire behavior and heat-pump lockout settings. RidgeFlow explained what was proven, what still depended on access, and why the controls stopped fighting the equipment. They included the staging constraint instead of pretending the house was easy to reach. The notes were specific enough to compare against another estimate without guessing.
thermostat and controls - 2026-04-12Yuna Q. - Shadow Hills
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Stonehurst edge house had long driveways and detached structures, and the water heater replacement visit included Bradford White RG250T6N, 50-gallon atmospheric tank, and added pan, drain, seismic straps, and expansion review. RidgeFlow explained what was proven, what still depended on access, and why the closet was safer without changing the whole plumbing plan. The scope called out what another trade needed to verify before work started. The notes were specific enough to compare against another estimate without guessing.
water heater replacement - 2026-04-10Arman W. - Eagle Rock
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Hill Drive house had old grounding and hillside condenser placement, and the dedicated circuits visit included Siemens 20A AFCI/GFCI breaker, 12-gauge homerun, and kept the circuit separate from future heat-pump water heating. RidgeFlow explained what was proven, what still depended on access, and why the label schedule made inspection easier. They left enough detail for us to compare the plan with a second bid. The notes were specific enough to compare against another estimate without guessing.
dedicated circuits - 2026-04-08Camille B. - Mount Washington
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Avenue 37 house had stair carries and slope drainage, and the ductless mini-split installation visit included Mitsubishi MUZ-FS12NA outdoor unit, 27-foot line-set route, and planned the condensate pump and dedicated circuit. RidgeFlow explained what was proven, what still depended on access, and why the wall placement was cleaner than the first quote. They also named the access photos that mattered before any return visit. The notes were specific enough to compare against another estimate without guessing.
ductless mini-split installation - 2026-04-06Diego G. - Glassell Park
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Adams Hill house had ADU circuits and tight equipment paths, and the whole-home rewiring visit included Eaton CH breakers, AFCI/GFCI correction list, and separated ungrounded circuits from a remodel shortcut. RidgeFlow explained what was proven, what still depended on access, and why the scope was phased room by room instead of vague. The estimate separated make-safe work from the larger upgrade path. The notes were specific enough to compare against another estimate without guessing.
whole-home rewiring - 2026-04-03Fatima M. - Highland Park
4/5 rating
I took one star off because the arrival window slipped, but the field work and notes were strong. Our Garvanza house had historic bungalow access, and the leak detection visit included pressure test and meter check, 9 PSI overnight pressure drop, and isolated the regulator and irrigation before opening drywall. RidgeFlow explained what was proven, what still depended on access, and why the water source was proven before repairs started. They wrote down the readings that would change the recommendation. The notes were specific enough to compare against another estimate without guessing.
leak detection - 2026-04-01Ethan S. - San Marino
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Oak Knoll edge house had finish protection and estate-lot staging, and the ac replacement planning visit included AHRI-matched condenser and coil, SEER2 match review, and documented duct leakage and electrical disconnect condition. RidgeFlow explained what was proven, what still depended on access, and why the replacement quote named the real blockers. The notes made clear which items were code, comfort, or owner preference. The notes were specific enough to compare against another estimate without guessing.
AC replacement planning - 2026-03-30Luz Y. - Monrovia
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our North Monrovia house had wildfire-edge dust and mature roots, and the emergency hvac visit included Bosch IDS 2.0 condenser, 45/5 capacitor reading, and tested the breaker, disconnect, and condensate safety switch. RidgeFlow explained what was proven, what still depended on access, and why the make-safe repair bought time for a planned replacement. They included the staging constraint instead of pretending the house was easy to reach. The notes were specific enough to compare against another estimate without guessing.
emergency HVAC - 2026-03-27Noah D. - Arcadia
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Santa Anita Oaks house had larger home loads and long laterals, and the tankless water heater planning visit included Navien NPE-240A2, 199k BTU gas-sizing review, and checked vent length, condensate, and electrical outlet. RidgeFlow explained what was proven, what still depended on access, and why they were honest that tankless was not automatic. The scope called out what another trade needed to verify before work started. The notes were specific enough to compare against another estimate without guessing.
tankless water heater planning - 2026-03-25Mina J. - Altadena
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Janess Place house had post-Eaton ash documentation, and the fixture installation visit included pressure-balanced shower valve, 62 PSI static pressure, and checked shutoffs, tile access, and old galvanized transitions. RidgeFlow explained what was proven, what still depended on access, and why the fixture work did not hide pipe risk. They left enough detail for us to compare the plan with a second bid. The notes were specific enough to compare against another estimate without guessing.
fixture installation - 2026-03-23Hector P. - Altadena
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Christmas Tree Lane house had older panel and narrow driveway access, and the indoor air quality visit included AprilAire 2210 MERV 13 cabinet, 0.62 in. w.c. static pressure reading, and upsized the return path before adding filtration. RidgeFlow explained what was proven, what still depended on access, and why the system kept airflow instead of choking the blower. They also named the access photos that mattered before any return visit. The notes were specific enough to compare against another estimate without guessing.
indoor air quality - 2026-03-21Talia V. - Pasadena
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Bungalow Heaven house had historic finish protection, and the outlet and switch repair visit included commercial-grade GFCI devices, voltage drop check under load, and found a loose neutral behind a warm device. RidgeFlow explained what was proven, what still depended on access, and why the repair notes explained why resets were unsafe. The estimate separated make-safe work from the larger upgrade path. The notes were specific enough to compare against another estimate without guessing.
outlet and switch repair - 2026-03-18Samir A. - Pasadena
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Linda Vista house had hillside staging and PWP coordination, and the emergency plumbing visit included water shutoff and moisture mapping, 38-minute stabilization window, and protected electrical areas before tracing the leak. RidgeFlow explained what was proven, what still depended on access, and why the follow-up scope was clear after the make-safe visit. They wrote down the readings that would change the recommendation. The notes were specific enough to compare against another estimate without guessing.
emergency plumbing - 2026-03-16Bianca F. - East Pasadena
4/5 rating
I took one star off because the arrival window slipped, but the field work and notes were strong. Our Sierra Madre Villa house had county-edge permit assumptions, and the ac repair visit included Mitsubishi MSZ-FS09NA zone check, 17-degree temperature split, and cleaned the condenser coil and documented the disconnect. RidgeFlow explained what was proven, what still depended on access, and why airflow came back without pushing a full replacement. The notes made clear which items were code, comfort, or owner preference. The notes were specific enough to compare against another estimate without guessing.
AC repair - 2026-03-14Kevin L. - Hastings Ranch
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Upper Hastings house had mid-century ducts and garage panels, and the electrical panel upgrade visit included Square D QO 200A panel, NEC load calculation worksheet, and mapped future heat pump and EV loads before the permit. RidgeFlow explained what was proven, what still depended on access, and why the panel plan did not box in later electrification. They included the staging constraint instead of pretending the house was easy to reach. The notes were specific enough to compare against another estimate without guessing.
electrical panel upgrade - 2026-03-11Rosa R. - Sierra Madre
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Canyon area house had root pressure and compact side yards, and the drain cleaning visit included main-line cable and camera, 82-foot camera locate, and found roots near the clay-to-cast-iron transition. RidgeFlow explained what was proven, what still depended on access, and why the cleanout recommendation was based on footage. The scope called out what another trade needed to verify before work started. The notes were specific enough to compare against another estimate without guessing.
drain cleaning - 2026-03-09Calvin X. - La Canada Flintridge
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Paradise Canyon house had fire-zone placement and long drives, and the repiping planning visit included Type L copper and PEX comparison, 68 PSI regulator setting, and mapped branch lines before cutting walls. RidgeFlow explained what was proven, what still depended on access, and why the phased plan protected finishes. They left enough detail for us to compare the plan with a second bid. The notes were specific enough to compare against another estimate without guessing.
repiping planning - 2026-03-07Farah C. - La Crescenta-Montrose
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Pickens Canyon house had steep roof and utility-boundary access, and the ductwork and airflow visit included manual balancing dampers, 0.18 in. w.c. return improvement, and sealed two attic leaks and labeled the weak branch. RidgeFlow explained what was proven, what still depended on access, and why the hot room finally had a documented cause. They also named the access photos that mattered before any return visit. The notes were specific enough to compare against another estimate without guessing.
ductwork and airflow - 2026-03-05Julian H. - Verdugo Woodlands
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Niodrara Drive area house had tree-root sewer and shaded moisture pockets, and the emergency electrical repair visit included thermal scan of the subpanel, 118V partial-power reading, and isolated the failed circuit before resetting anything. RidgeFlow explained what was proven, what still depended on access, and why the permanent fix was quoted after the hazard was stable. The estimate separated make-safe work from the larger upgrade path. The notes were specific enough to compare against another estimate without guessing.
emergency electrical repair - 2026-03-02Nadia N. - Tujunga
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Crystal View house had LADBS routing and canyon heat, and the generator backup readiness visit included interlock and critical-load list, 30A inlet planning, and checked garage door, refrigeration, and medical-equipment circuits. RidgeFlow explained what was proven, what still depended on access, and why the backup plan stayed practical instead of oversized. They wrote down the readings that would change the recommendation. The notes were specific enough to compare against another estimate without guessing.
generator backup readiness - 2026-02-28Teresa T. - Sunland
5/5 rating
The useful part was that the technician wrote down the evidence instead of selling from memory. Our Oro Vista house had large-lot conduit and pressure-regulator questions, and the heat pump installation visit included Daikin FIT heat pump, 36,000 BTU load review, and checked panel capacity and condensate route before equipment selection. RidgeFlow explained what was proven, what still depended on access, and why the proposal explained why the duct work mattered. The notes made clear which items were code, comfort, or owner preference. The notes were specific enough to compare against another estimate without guessing.
heat pump installation - 2026-02-26Isaac Z. - Shadow Hills
4/5 rating
I took one star off because the arrival window slipped, but the field work and notes were strong. Our Stonehurst edge house had long driveways and detached structures, and the ev charger installation visit included Tesla Wall Connector, 60A circuit with load-management review, and routed conduit along the garage wall without trenching. RidgeFlow explained what was proven, what still depended on access, and why charging speed was balanced against future HVAC load. They included the staging constraint instead of pretending the house was easy to reach. The notes were specific enough to compare against another estimate without guessing.
EV charger installation - 2026-02-24